Microsoft Edge Won’t Connect To The Internet (Fixes)

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Experiencing Microsoft Edge refusing to connect to the internet can be frustrating, but there are easy troubleshooting steps and practical solutions to resolve this issue. By identifying and addressing connectivity problems, you can get your browser up and running in no time.

Troubleshooting Connectivity Issues in Microsoft Edge

When it comes to troubleshooting connectivity issues in Microsoft Edge, it’s essential to begin by determining whether the problem is specific to the browser or if it affects your entire system. Troubleshooters are built-in tools in Windows that help you find and fix common issues without the need for expert intervention.

The methods below demonstrate how to run troubleshooters for connectivity issues in Microsoft Edge:

1. Run the Internet Connections Troubleshooter:

This troubleshooter checks for any underlying problems with your internet connection that may be affecting Microsoft Edge. To run this, go to Settings > Troubleshoot > Additional troubleshooters > Internet Connections > Run the troubleshooter.

run the internet connections troubleshoot

2. Use the Program Compatibility Troubleshooter:

Some compatibility issues can affect Microsoft Edge’s ability to connect to the internet. Running this troubleshooter can help identify and fix such problems. To access it, right-click on the Microsoft Edge icon > Properties > Compatibility tab > Run compatibility troubleshooter.

 Program Compatibility Troubleshooter

3. Run Troubleshoot for Windows Store Apps:

Since Microsoft Edge is a Windows Store app, issues with other Windows Store apps might impact its connectivity. To run this troubleshooter, navigate to Settings > Troubleshoot > Other troubleshooters > Windows Store Apps > Click RUN.

Run Troubleshoot for Windows Store Apps

Practical Solutions for Microsoft Edge Connectivity

Implementing practical solutions can help resolve connectivity issues in Microsoft Edge quickly and effectively. Below are detailed instructions for various approaches to fix these problems:

1. Adjust proxy settings:

Navigate to Settings > Network & Internet > Proxy. Disable ‘Use a proxy server’ if it’s turned on or ensure the proxy settings are accurate if you need to use one.

Navigate to Settings > Network & Internet > Proxy. Disable 'Use a proxy server' if it's turned on or ensure the proxy settings are accurate if you need to use one.

2. Disable IPv6:

Open Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings > Right-click on your network adapter > Properties. Untick ‘Internet Protocol Version 6 (TCP/IPv6)’ and click OK.

Disable IPv6

3. Manage extensions:

Open Microsoft Edge > Three-dot menu > Extensions. Disable or remove any potentially problematic extensions and restart the browser.

Manage extensions

4. Clear browsing data:

Go to Edge Settings > Privacy, search, and services > Clear browsing data > Choose what to clear. Select appropriate items like cache, cookies, and history, then click the ‘Clear now’ button.

Clear browsing data

5. Disable VPN:

If you’re using a VPN, temporarily disabling it may help identify any connectivity issues related to VPN interference.


Connectivity issues in Microsoft Edge can be both inconvenient and frustrating for users. However, by identifying the issue, adopting the right approach, and following these steps, you can ensure a seamless and enjoyable browsing experience with Microsoft Edge that will keep you connected without any disruptions.

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